Privacy Policy
What we collect
- Contact and shipping details you enter at checkout or in your account.
- Order history and the products you buy.
- Your email address if you subscribe to news and offers.
- Payment details are processed by our payment provider; we never store full card numbers.
How we use it
- To process, ship and support your orders.
- To send order and shipping emails.
- To send news and promotional emails, only if you opted in. Every email has an unsubscribe link.
- To ask you, once, for a review of what you bought, about 10 days after delivery. You can unsubscribe from it like any other email. Reviews you post appear on our site with your first name and last initial.
Sharing
We share information only with the service providers needed to fulfil your order (payment processing, shipping and email delivery). We don't sell your personal information.
After checkout, Google may offer to send you a short survey about your order (Google Customer Reviews). If you accept, your email address, order number and delivery date go to Google for that purpose only, under Google's privacy policy. If you decline, nothing is sent.
Advertising cookies: with your consent (the cookie banner), the Google Ads tag records which products you view, add to your cart and buy, so we can measure our ads and show you our products on other sites. If you refuse, no advertising cookies are set and Google receives only anonymous, cookieless signals. You can change your choice by clearing this site's data in your browser.
Visitor statistics: we use Cloudflare Web Analytics to count visits, pages viewed and the site that sent you here. It sets no cookies and does not identify you.
Your choices
You can view and update your details in your account, or email support@sanlida.ca to request a copy or deletion of your information.