Support
Questions about a bow, arrow spine, an order or parts for your Sanlida? Our Canadian team answers every message.
Email us
Write to support@sanlida.ca. We reply Monday to Friday, 9am-5pm ET, usually within one business day.
For help choosing a bow, tell us your height, draw length (if you know it) and what you'll shoot. For an existing order, include your order number.
Before you write
- Order status and tracking are in your account.
- Shipping times and costs are on the shipping page.
- Returns are covered on the returns page.
- Common questions are answered in the FAQ.